I purchased it by mistake. Can I cancel it?
As a general rule, we do not accept cancellations after purchase.
However, you can do so through the procedure below as long as it is a cancellation before the use start date, so please carry this out according to the procedure.
- Sign in to amnimo, and click [ My subscription ].
- Click the subscription you want to cancel, and open it.
- Click the [ Quit ].
- The confirmation window will appear, so if you wish to cancel, click the [ Quit ] button to confirm.
- A pop-up saying “ Subscription Cancelled ” will appear, and it will be complete.
After the processing is complete, an e-mail from amnimo Co., Ltd. notifying the cancellation will be delivered, so please check the Subscription ID and the cancellation date just in case.