Please tell me how to recover from a power outage.
If the power supply to the Gateway or Endpoint device has stopped, please check the following and restart the use.
The gateway will automatically power on when the power outage is removed.
＜ When using battery power ＞
Press the top power button for 5 seconds to power on and start working.
＜ When using USB power supply ＞
When the power outage is resolved and the USB power supply is started, the power automatically turns on and starts working.
＜ Caution ＞
- Please do not use USB power supply and battery power supply together.
- If your device is submerged in a typhoon or flood, please contact us for a replacement from the request form.
*Do not energize, as internal boards and electronic parts may be short-circuited.
- Please note that data will not be acquired while the power is stopped (while either the gateway or the endpoint device is stopped).