Question
When I try to configure the settings for remote.it from the Device Management System, even if I click the [ Register ] button, I fail to register them to remote.it.
Answer
If you cannot use remote.it, check the following:
Whether remote.it has been enabled
Check whether remote.it has been enabled from the CLI.
admin@amnimo:~$ amsh ← Transit to amsh mode.
amnimo$ enable ← Transit to administrator mode.
password:
amnimo# configure ← Transit to configuration mode.
amnimo(cfg)# remoteit ← Transit to configuration mode of remote.it.
amnimo(cfg-remoteit)# show config ← Check the settings of remote.it.
enable ← Confirm that "enable" has been set.
If remote.it has not been enabled, enable it by following the steps below in configuration mode of remote it.
amnimo(cfg-remoteit)# enable ← Enter "enable".
amnimo(cfg-remoteit)# show config ← Check the settings of remote.it.
enable
amnimo(cfg-remoteit)# exit
amnimo(cfg)#
amnimo(cfg)# config file save ← Save the settings.
amnimo(cfg)#
Whether remote.it has been set from the CLI
If you configure the settings (registering devices and services) for remote.it from the CLI, you will not be able to register them to remote.it from the Device Management System.
In this case, you will need to unregister the settings of remote it from the CLI, and register services to remote.it again from the Device Management System.
Follow the steps below to reset the settings of remote.it from the CLI.
Step1: Checking the status of remote.it
If you sign in to remote.it, your username and device registration information will be displayed as follows.
If you have signed in to remote.it, proceed to "Step2: Resetting the settings of remote.it".
amnimo(cfg)# execute remoteit status
? Fetching status
Username: support@amnimo.com
Device:
UID | Name | Type | Status | Address
------------------------------------------------------------------------------------------------------------------------------
80:00:00:00:01:XX:XX:XX | | device | online | 127.0.0.1:65535
Services:
UID | Name | Type | Status | Address | Enabled
-----------------------------------------------------------------------------------------------------------------------------------------
80:00:00:00:01:XX:XX:XX | SSH | SSH (28) | online | 127.0.0.1:22 | true
80:00:00:00:01:XX:XX:XX | NxW | NxWitness (37) | online | 127.0.0.1:7001 | true
If you have not signed in to remote.it, nothing will be displayed as shown below. In this case, perform "Signing in to remote.it" and then proceed to "Step2: Resetting the settings of remote.it".
amnimo(cfg)# execute remoteit status
? Fetching status
Device:
Services:
Connections:
Signing in to remote.it.
Sign in to remote.it with the account you set it up.
amnimo(cfg)# execute remoteit signin
Username: support@amnimo.com
Password:
? SIGNIN in progress ...
Step2: Resetting the settings of remote.it
While signed in, reset remote.it to sign out of it.
amnimo(cfg)# execute remoteit reset ← Reset remote.it.
Confirmation needed, type 'yes': yes
? remote.it Agent - Stop
? Login with remote.it account
? Remove services
? UnRegister device '80:00:00:00:01:XX:XX:XX'
? Reset config
? remote.it Agent - Start
? DONE: remote.it configuration has been cleared
amnimo(cfg)# execute remoteit status ← Confirm that no settings have been registered.
? Fetching status
Device:
Services:
Connections:]
Step3: Signing out from remote.it
amnimo(cfg)# execute remoteit signout ← Sign out from remote.it
? SIGNOUT in progress ...
? You have been signed out successfully
Step4: Saving the settings
Save the settings. *If you do not save the settings, they will return to the previous ones when rebooting Edge Gateway.
amnimo(cfg)#
amnimo(cfg)# config file save ← Save the settings.
Step5: Registering the settings to remote.it from the Device Management System
After resetting the settings of remote.it from the CLI, configure them for remote.it again from the Device Management System.
- Reference: Device Management System Manual - remote.it
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