General
- Please let me know about the customer support.
- The Edge Gateway device reboots repeatedly.
- Where can I find the manuals of Edge Gateway?
- Are you taking any measures against vibration caused by the interface connectors such as RJ-45 of AG10 and AR10?
- As for Edge Gateway, please let me know the USB serial conversion cable that has been actually used
- Can I change the size of the SSD installed on Edge Gateway in the middle of the contract?
Mobile Setting
- Performing a mobile connection test
- The checklist used when you cannot connect to mobile networks
- Please let me know about the operation of connection retry count.
- What kind of operational scenario does the no-communication detection time function assume?
- Additional information of each mobile setting item
- Meanings of terms commonly used in mobile connection settings
Firmware
Network
remote.it
Nx Witness
- If I restart Edge Gateway, the settings of Nx Witness will be deleted.
- Please let me know the user name and password for connecting to the NX Witness server.
- Can VMS detect disconnection of a camera?
- If replacing the camera, is it necessary to reconfigure the settings for a new one on VMS?
- If replacing the gateway, is it necessary to reconfigure VMS? (Final confirmation of the related pages in the Startup Guide)
- If video data is saved up to the SSD capacity limit, will the subsequent video data be overwritten from the old data?