General
- Please let me know about the customer support.
- The Edge Gateway device reboots repeatedly.
- Where can I find the manuals of Edge Gateway?
- Are you taking any measures against vibration caused by the interface connectors such as RJ-45 of AG10 and AR10?
- As for Edge Gateway, please let me know the USB serial conversion cable that has been actually used
- Can I change the size of the SSD installed on Edge Gateway in the middle of the contract?
Mobile Setting
- The checklist used when you cannot connect to mobile networks
- Meanings of terms commonly used in mobile connection settings
- Can a SIM card be automatically switched to the other one depending on the communication speed?
- Multi-carrier SIM cards
- Is the APN of a SIM card set automatically?
- Is there a function to notify users when the mobile settings are switched to other ones due to a carrier failure, etc.?
Firmware
Network
remote.it
Nx Witness
- Can VMS detect disconnection of a camera?
- How can I configure the Nx Witness initial settings of Edge Gateway?
- If I restart Edge Gateway, the settings of Nx Witness will be deleted.
- If replacing the camera, is it necessary to reconfigure the settings for a new one on VMS?
- If replacing the gateway, is it necessary to reconfigure VMS? (Final confirmation of the related pages in the Startup Guide)
- If video data is saved up to the SSD capacity limit, will the subsequent video data be overwritten from the old data?